Shipping policy
SHIPPING
Free shipping for orders over 100€ in Austria, Germany and Italy.
AUSTRIA: 10€ (Free Shipping for orders over 100€)
GERMANY: 10€ (Free Shipping for orders over 100€)
ITALY: 3-5€ (Free shipping for orders over 100€)
PACKAGE TRACKING
When your order left our shop, we will send you a tracking number to follow your package. All orders are shipped with X4U, GLS, Bartolini, SDA or Poste Italiane.
SHIPPING TIME (It depends on the payment method you choose)
Paypal and shipping South Tyrol 1/2 days
Paypal and shipping Europe 4/6 days
For international shippings please contact us at info@fakiestore.com
CUSTOM & IMPORT INFORMATION
Any customs or import duties will be charged once the parcel reaches its destination country. These charges must be paid by the parcel’s recipient (the customer). We have no influence on these charges and cannot tell you what the custom fees will be, as custom policies and import duties vary widely from country to country. For information regarding import fees and taxes, please contact your local customs authority.
We are not responsible for any extra customs and/or brokerage fees, or delays in shipping caused by the customs authorities.
We are not responsible for any extra customs and/or brokerage fees, or delays in shipping caused by the customs authorities.
Shipping
To return your product, you should mail your product to: Fakie KG der Pichler Sylvia, Laubengasse 244, 39012 Merano BZ, Italien
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
To return your product, you should mail your product to: Fakie KG der Pichler Sylvia, Laubengasse 244, 39012 Merano BZ, Italien
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.